Which tub should I use?
The Aqua doula has rigid walls and a heating element that will help it sustain a warmer temperature for long periods of time, this is often recommended if you are birthing for the first time. The Birth Pool In A Box has soft walls (inflatable) but does not include a heating element.
When should I make my reservation?
No later than 36 weeks, although we may be able to accommodate last minute requests. If you reserve a tub kit by 36 weeks we guarantee that we will have one available for you beginning at 38 weeks (depending on available stock).
When should you call for tub delivery?
Water should not remain in an unused tub for more than 48 hours due to the possibility of bacterial growth. Once put into use, we recommend using for no more than 24 hours. From the time of contact, with transportation time, the length of time it takes to fill the tub (typically 2-3 tanks of hot water), to ready-to-use it may be a few hours. We suggest that first time parents contact us when contractions are 6-8 minutes apart. Please call sooner if you know your hot water supply isn’t great, if your water has broken, if you have already delivered once, or if your midwife sees signs that suggest a fast labor. With notice, we can determine the best delivery time. On request we can come and set the tub up ready to fill when labor really starts to get under way.
What should I do to prepare for the pool to be setup?
Please make sure a parking space is available close to your door and provide clear directions to your location, we utilize GoogleMaps, but understand these may not always be the best! The space the pool will be set up should be swept/vacuumed, clear of debris and within 25' for a water source. If possible turn your hot water heater temperature up and conserve hot water until the tub is filled.
How much space is needed for the tub?
Please allow for a cleared area of 7 feet by 7 feet. The tub can be shifted into space before it is filled, once the tub has water in it, it cannot be moved. After the water is pumped out, we will again need to be able to pull the tub into a larger area for cleaning and packing.
How hard is it to connect the pool to our sink or shower?
Not hard at all. The kit includes connectors that work in virtually every home. If you find that they don’t fit in your home, we promise to find one that does.
How long does it take to set up the pool? To take it down?
With average city water pressure, the inflatable pool takes about 30-45 minutes. The larger pools may take closer to an hour since they hold almost twice as much water and a water heater may need to refill/reheat. It takes about the same amount of time to drain the pool and take it down.
What happens if I lose or break something?
We reserve the right to bill you the actual replacement cost of the item.
How should I clean the pool before I return it?
(Self Service tub use only) We will provide clear and detailed cleaning instructions.
What is your cancellation policy?
Cancellations done before 37 weeks: we will refund all but a $25 administrative fee.
Self Service Rental kits cancelled after 37 weeks: if the pool has not yet been picked up, we will refund up to half of the fee.
For self service setups: If the pool has been picked up the full fee is due.
For Full-Service setups: We go on call to set up your pool beginning at 38 weeks. Once you call for us to set up your pool, no portion of our fee is refundable, regardless of whether or not you are able to labor/birth in the pool. If you do not call, only the deposit is due.
Can we rent the pool for a hospital birth?
We are currently working on options for use at area hospitals including Evergreen Hospital
Have more questions? Email us at firstname.lastname@example.org
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